GoGift security measures combine a wide variety of prevention programs, sophisticated analytic tools and backend processes. To read more, visit “Fraud Prevention & Protection“.

It is possible that your email account/client utilizes a “SPAM” filter. Please review your “SPAM” settings, check your Junk Mail and/or Bulk Mail folders for missing GoGift correspondence. To ensure delivery, we recommend you add customer.support@gogift.com to your safe senders/whitelist.

Gifted funds were unable to be verified and no charges were added to the gift giver’s submitted account information.

This is done from within your GoGift Account.  Logon at ”My Account” and you will find a “Tissue Inserts” link under Account Management.

Tissue inserts will be delivered within 7 to 10 days from date of request.

Yes, there is a 7.75% handling fee added to each gift that is given. The fee will be added to the gift giver and not subtracted from the gift. Concerned about the 7.75% fee? Visit our Cost Comparison Calculator.

Your friends and family do not need a password to access your GoGift registry. They may search for your registry by typing in your first and last name and state.

There are a couple of ways to notify friends and family about your GoGift registry. One way is to use our e-mail invite feature by logging into your registry at ”My Account“, clicking on “Create an Announcement,” and then following the directions.

Also as a courtesy, GoGift sends you complimentary tissue inserts that read: “Registered with GoGift,” which includes our web address. These tasteful and convenient inserts work well when sent with an invitation. 

No, it is free to register with GoGift.

No, gifting with GoGift is easy as there is no registration required.  Simply step through the “Give a Gift” process as if you were making a standard credit card purchase.  Funds can also be direct deposited from a checking or savings account via online check.