Why am I not receiving e-mail correspondence from GoGift?

October 5th, 2008

It is possible that your email account/client utilizes a “SPAM” filter. Please review your “SPAM” settings, check your Junk Mail and/or Bulk Mail folders for missing GoGift correspondence. To insure delivery, we recommend you add customersupport@gogift.com to your safe senders/whitelist.

What does the “declined” status represent under “Contributions?”

October 5th, 2008

Gifted funds were unable to be verified and no charges were added to the gift giver’s submitted account information.

How do I request additional tissue inserts?

October 5th, 2008

From within your GoGift Account - “My Account” you will see a “Tissue Inserts” link under Account Management.

When can I expect my tissue inserts?

October 5th, 2008

Tissue inserts will be delivered within 10 to 14 days from date of request.

How will my friend or loved one know I have given a gift?

October 5th, 2008

Registered users can see who has sent a gift and how much they have sent when they log onto their account online. You also have the option of sending a personal note to accompany your gift.

Is there a fee to give a gift?

October 5th, 2008

Yes, there is a 7.75% handling fee added to each gift that is given. The fee will be added to the gift giver and not subtracted from the gift. Concerned about the 7.75% fee? Visit our Cost Comparison Calculator.

How do I give a cash gift?

October 5th, 2008

On the GoGift home page select the Give a Gift link and you will be walked through the gift giving process. You may gift with a credit card or through your checking account, via an Automated Clearing House (ACH) transaction, a nationally-used electronic banking network operating system. To give a gift through your checking account, you will supply your checking account information and the transfer will be made electronically.

Is there a minimum amount that needs to be gifted to my GoGift registry?

October 5th, 2008

Yes, the minimum gift is $10.

Is there a limit as to how much someone can gift

October 5th, 2008

Yes, there is a $1000.00 gift limit per/gifter each day.  However, an individual isn’t limited to giving just one gift.  If an individual wants to gift more than $1000 they will need to wait 24 hours prior to contributing another gift .

Do my friends and family need a password to access my GoGift registry?

October 5th, 2008

Your friends and family do not need a password to access your GoGift registry. They may search for your registry by typing in your first and last name.