GoGift FAQ

Why am I not receiving e-mail correspondence from GoGift?

Sunday, October 5th, 2008

It is possible that your email account/client utilizes a “SPAM” filter. Please review your “SPAM” settings, check your Junk Mail and/or Bulk Mail folders for missing GoGift correspondence. To ensure delivery, we recommend you add customer.support@gogift.com to your safe senders/whitelist.

What does the “declined” status represent under “Contributions?”

Sunday, October 5th, 2008

Gifted funds were unable to be verified and no charges were added to the gift giver’s submitted account information.

How do I request additional tissue inserts?

Sunday, October 5th, 2008

This is done from within your GoGift Account.  Logon at ”My Account” and you will find a “Tissue Inserts” link under Account Management.

When can I expect my tissue inserts?

Sunday, October 5th, 2008

Tissue inserts will be delivered within 7 to 10 days from date of request.

Is there a fee to give a gift?

Sunday, October 5th, 2008

Yes, there is a 7.75% handling fee added to each gift that is given. The fee will be added to the gift giver and not subtracted from the gift. Concerned about the 7.75% fee? Visit our Cost Comparison Calculator.

Do my friends and family need a password to access my GoGift registry?

Sunday, October 5th, 2008

Your friends and family do not need a password to access your GoGift registry. They may search for your registry by typing in your first and last name and state.

How do I let my friends and family know that I have registered with GoGift?

Sunday, October 5th, 2008

There are a couple of ways to notify friends and family about your GoGift registry. One way is to use our e-mail invite feature by logging into your registry at ”My Account“, clicking on “Create an Announcement,” and then following the directions.

Also as a courtesy, GoGift sends you complimentary tissue inserts that read: “Registered with GoGift,” which includes our web address. These tasteful and convenient inserts work well when sent with an invitation. 

Is there a fee to register?

Friday, February 1st, 2008

No, it is free to register with GoGift.

Do I have to register to give a gift?

Friday, February 1st, 2008

No, gifting with GoGift is easy as there is no registration required.  Simply step through the “Give a Gift” process as if you were making a standard credit card purchase.  Funds can also be direct deposited from a checking or savings account via online check.

Can anyone register with GoGift?

Friday, February 1st, 2008

Registration is open to anyone that has a social security number and has a checking or savings account.